Terms and Conditions

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Terms & Conditions

Introduction
Welcome to Candle Cocoa & Co. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms. If you disagree with any part, please refrain from using our site.
We do our best to ensure all product information, descriptions, and images are accurate. However, as our products are handmade, slight variations may occur — that’s part of their charm.
All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Payments must be made in full at the time of purchase via secure methods provided on our site.
We ship with care and intention. Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by carriers or customs.
Due to the nature of our handmade and personal care items, we do not accept returns unless the product is damaged or incorrect. Please contact us within 7 days of receipt with proof of issue.
All content on this site — including text, logos, photos, and designs — belongs to Candle Cocoa & Co. and may not be used without permission. You may not duplicate, sell, or exploit any part of our website or products.
You agree not to use our site for any unlawful purpose or to engage in any activity that could harm the site or others. We reserve the right to terminate access for those who violate these terms.
Your use of our site is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
We may update these Terms and Conditions at any time. Continued use of the site following changes means you accept the revised terms.
These terms shall be governed in accordance with the laws of [Insert Jurisdiction]. Any disputes shall be resolved in the appropriate courts of that jurisdiction.
For any questions regarding these terms, reach out to us at:
Email: hello@candlecocoa.co