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Privacy Policy
Who We Are
We are Candle Cocoa & Co., a brand built on slow living, clean ingredients, and thoughtful choices. This policy applies to all data collected through our website, email communication, and social media interactions.
What We Collect
Personal Info: Name, email, shipping/billing address, phone number
Order Details: Items purchased, payment method (never your card details directly)
Account Info: Preferences and order history if you create an account
Newsletter Sign-Up: Only if you opt-in
Cookies & Browsing Info: To make your experience smoother (nothing shady!)
Order Details: Items purchased, payment method (never your card details directly)
Account Info: Preferences and order history if you create an account
Newsletter Sign-Up: Only if you opt-in
Cookies & Browsing Info: To make your experience smoother (nothing shady!)
How We Use Your Info
Process your order and send your eco-friendly goodies
Provide customer support that feels human, not robotic
Send updates about launches, offers, and seasonal stories (only if you say “yes”)
Improve our site to reflect your needs and vibes
Provide customer support that feels human, not robotic
Send updates about launches, offers, and seasonal stories (only if you say “yes”)
Improve our site to reflect your needs and vibes
What We Don’t Do
We don’t sell your info to third parties. Ever.
We don’t spam your inbox — we hate that too.
We don’t store your credit card info (that’s handled by trusted payment providers).
We don’t spam your inbox — we hate that too.
We don’t store your credit card info (that’s handled by trusted payment providers).
Sharing With Love (And Limits)
Trusted partners like delivery services and payment processors
Marketing tools, only if you’ve opted in
All partners are GDPR/CCPA compliant and handle your data with care — just like we do our ingredients.
Marketing tools, only if you’ve opted in
All partners are GDPR/CCPA compliant and handle your data with care — just like we do our ingredients.
Your Rights
Want to see what we have? Just ask.
Want to update or delete your info? Done.
Want to unsubscribe? One click, no hard feelings.
Want to update or delete your info? Done.
Want to unsubscribe? One click, no hard feelings.
Security Matters
We use encrypted servers, SSL, and regular scans to keep your data safe. Peace of mind, baked in.
Children’s Privacy
Our site isn’t intended for children under 13. If we ever find out we’ve collected data from someone too young, we’ll delete it immediately.
Policy Updates
We may update this policy occasionally. When we do, we’ll let you know — no ghost edits here.
Contact Us
Have questions? Need clarity? We’d love to talk.
Email: hello@candlecocoa.co